Privacy Policy

1. Introduction

JTM Services LLC ("JTM," "we," "us," or "our") operates the website jtmservicesllc.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or contact us through our contact form.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We only collect information you voluntarily provide to us through our contact form. This may include:

• Your first and last name
• Your email address
• Your phone number (optional)
• Your company or organization name (optional)
• The service you are inquiring about
• The content of your message

We do not use cookies for tracking, analytics platforms, advertising networks, or any other third-party data collection tools on this website.

3. How We Use Your Information

The information you submit through our contact form is used solely to:

• Respond to your inquiry or project request
• Communicate with you about our services
• Follow up on your project needs

We do not sell, rent, trade, or share your personal information with any third parties for marketing or advertising purposes.

4. How Your Information Is Stored and Transmitted

When you submit the contact form, your information is transmitted via Amazon Web Services (AWS) infrastructure, including AWS API Gateway, AWS Lambda, and Amazon Simple Email Service (SES). These services are hosted in the United States.

Your submitted information is delivered directly to our business email inbox. We do not maintain a database of contact form submissions beyond what is retained in our email system.

AWS maintains industry-standard security practices for data in transit and at rest. For more information, visit aws.amazon.com/privacy.

5. Data Retention

We retain your contact information only as long as necessary to respond to your inquiry and fulfill any resulting business relationship. If you would like us to delete your information, please contact us and we will do so promptly.

6. Third-Party Services

Our website uses Google Fonts, which loads font files from Google's servers. Google may collect limited data in connection with this. For more information, see Google's Privacy Policy.

We do not use Google Analytics, Facebook Pixel, or any other tracking or advertising technology.

7. Children's Privacy

Our website is intended for business audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to our use of your information at any time

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.